Never Split the Difference: Negotiating As If Your Life Depended On It

Written by:
Tahl Raz , Chris Voss
Narrated by:
Michael Kramer

Unabridged Audiobook

Release Date
May 2016
8 hours 8 minutes
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
Profile Avatar
William S.

Awesome book! Narration was excellent!

Profile Avatar

very useful a practical advice with great examples, but I do believe some of the takeaways could have been narrowed down and given more attention. Narrator also made the author sound overly cocky and confident.

Profile Avatar
leonard f

Love the book. I took soooo many notes. It'll improve your dialogue with co workers, loved ones and friends.

Profile Avatar
Erik E

Best negotiation book I ever read so many great tips that you can start using direct

Profile Avatar
Robert K.

A book I didn't know I needed (a black swan you could say). Tons of gold nuggets in this one and most came unexpected from my initial expectations going into the book. highly recommended.

Profile Avatar
Nelson B.

awesome insight to negotiation

Profile Avatar
Corina A.

Such great advice that I actually ordered the book to have a hard copy!

Profile Avatar
Justin A

This is one of the best books on business, negotiations, emotional intelligence, and productive dialogue that I've ever read/listened to. What's so encouraging, is that the principles were born, tested, refined & proven in real life situations, by real, working professional people. (As opposed to an academic theory born in a classroom.) There is lots of practical advice on what drives peoples behaviors, and how to get inside their decision making progress to achieve a positive outcome. It's full of several real-world examples, some gut-wrenching, and some downright hilarious. Not only is the content excellent, but the book is written & arranged very well. I generally prefer to hear the writer narrate the book, but in this case the narrator is PERFECT for this book. (Especially for the late night, FM D.J. voice.) Not only is the content great, but the book is wonderfully entertaining as well. It is very easy to listen to multiple times over, and will be one of the best business books for quite a long time. I can't recommend this book enough.

Profile Avatar
Shari H.

great insights, practical examples, lots of review to solidfy the information.

Profile Avatar
Kerry S.

This book is awesome, used some of the mentioned tactics and it works!!

Profile Avatar
Islam T.

Totally recommend if you want to know what actually your clients thinking about without facing them with it and try to sell them your product will make very sense I really enjoyed it.

Profile Avatar

Loved the audiobook so much I ordered a hard copy. You can learn so much about better communication after reading this. It’s not about trying to get people to “see your side” - it’s about learning to better understand one another and the way each person communicates. Some notable excerpts: • Ask open ended questions •It begins by listening, making it about the other people, validating them , make them feel safe for the real conversation that’s about to begin •How to remain rational in negotiation 1. Pause - keep away from knee jerk reaction 2. Do not counter attack - ask calibrated questions that start with “how” or “what” never “why” •Humor and humanity are the best way to break the ice and remove roadblocks •It’s not how well you speak, but how well you listen that determines your success of the negotiation

Profile Avatar

Insanely relevant and interesting. Every people should enjoy this book.

Profile Avatar
Kory R.

Loved this book and content. Listened to it in a week.

Profile Avatar
Ross D.

Legit the closer bible monthly ritual to read

Profile Avatar
Frank N.

fantastic book!

Profile Avatar
Chuck H.

Great information. I'll listen to this one several times.

Profile Avatar
Erin H.

super interesting read

Profile Avatar
Marcos C.

Easy to follow, easy to remember, easy to implement.

Profile Avatar
Perry R.

Easy to understand and implement. I began using these methods and have immediately seen a difference in my results from the various interactions I encounter daily.

Profile Avatar
J Carlos S.

Practical tools, the narrator is outstanding

Profile Avatar
Terrance H.

This book is absolutely amazing. I love how the hostage negotiations tactics can be applied to your everyday life.

Profile Avatar
Christine K.

I’m not sure if it is the narrator or the author I find so annoying, but the whole thing feels pompous. I was so interested in the point of view and overarching topic that I toughed it out anyway. Unfortunately, I didn’t hear much that was new. I was very distracted by how much this guy reminded me of a first year grad student, all puffed up and overly sure of himself.

Profile Avatar
Lisa M.

Great listen, Kept me engaged in the book. I have already used the tips in a negotiation that went well.

Profile Avatar
Melissa P.

very informative

Profile Avatar
John R.

I'm going for round 2 with this book. Really good and insightful book

Profile Avatar

Many practical and valuable tactics!

Profile Avatar
Adam W.

Wow... seriously amazing advice, tips, and strategies for negotiating, sales, customer service, and just general relationships.

Profile Avatar

Enjoyed the thoroughly, it was an awesome book even with monotone narration

Profile Avatar
Juan R.

the one chris narrates was better for me

Profile Avatar
Debbie A.

This was a really interesting book.

Profile Avatar
Peter G.

Incredible book. I've seen results immediately.

Profile Avatar
Rafael S.

really good behind the curtains of negotiations narration was amazing

Profile Avatar

Very applicable book. No fluff, it teaches a skill you can start using right away. Very interesting as well.

Profile Avatar
Brandon P.

Amazing book with immediate real-world actualized gains.

Profile Avatar
James Lincoln

Straight forward and great examples.

Profile Avatar
Connor Q.

This is a book you need to read or listen to 2 or three times. Take notes

Profile Avatar
Brandon D.

Amazing insight into the art of negotiating. It is polished and easy to follow along. This is a top 5 business book for me.

Profile Avatar
Olga K.

Really great book: easy to follow with very intriguing life examples. Get ready to start Mirroring!

Profile Avatar
Lucia A.

This is the third book I've read on the topic of negotiating and this one is blows the others out of the water. Love that the author has years of negotiations experience with the FBI, his stories, his lessons learned, and how he brought his knowledge to apply to business and personal negotiations. These are secrets to how to really influence, not just negotiate. Highly recommend it and if you are younger, wow, you have stumbled across a huge secret that will help you succeed through life.

Profile Avatar
Justin M

Great book and narration. It provides a number of techniques you can use in any situation to improve your negotiation effectiveness.

Profile Avatar
Jennifer R

Exciting, informative, and packed with great tips and skills for negotiating and sales. Definitely one of my all time favorite books. A must read for anyone in business!

Profile Avatar
Carrie P

Incredibly great book!

Profile Avatar
Andrius Bendikas

Interesting and informative book. My takeaways: Listen Ask questions (especially how and what) Use anchoring even if it is ridiculous Don't compromise Look for the black swans - critical information that is left untold Talk in terms of whats valuable to the client, it is not necessirily the price Don't just listen. Guide the conversation your way and with the right questions.

Profile Avatar
Michael DeLaCerda

Well written and the narrator's audio was superb. One of the best quotes I've ever heard on preparation: "Under pressure situations one never rises to the occasion, but always fall to their highest level of preparation." Awesome! Highly recommend this book.

Profile Avatar
Alex Benyo

Great tool for understanding the science and emotional forces behind proper negotiations. Perfect balance of tactical and philosophical skills for winning at the table.

Profile Avatar
Michael Punch

One of the best sales and people's book I've ever heard!!!

1 book added to cart
View Cart