Ten Steps to ITSM Success: A Practitioner’s Guide to Enterprise IT Transformation

Ten Steps to ITSM Success: A Practitioner’s Guide to Enterprise IT Transformation

Written by:
Timothy Rogers , Angelo Esposito
Narrated by:
Peter Silverleaf
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Book
Narrator
Release Date
October 2018
Duration
6 hours 42 minutes
Summary
There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.
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Ten Steps to ITSM Success: A Practitioner’s Guide to Enterprise IT Transformation
This title is due for release on October 23, 2018.

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Ten Steps to ITSM Success: A Practitioner’s Guide to Enterprise IT Transformation
This title is due for release on October 23, 2018
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Ten Steps to ITSM Success: A Practitioner’s Guide to Enterprise IT Transformation
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Ten Steps to ITSM Success: A Practitioner’s Guide to Enterprise IT Transformation

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