Richard Boyatzis is a Distinguished University Professor at Case Western Reserve University and an adjunct professor at the international ESADE Business School. He is coauthor of Primal Leadership, Resonant Leadership, and Becoming a Resonant Leader.
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In his defining work on emotional intelligence, bestselling author Daniel Goleman found that it is twice as important as other competencies in determining outstanding leadership. If you read (or listen to) nothing else on emotional intelligence, li... SEE MORE