Thomas H. Lee, MD, Chief Medical Officer of Press Ganey, brings more than three decades of experience in healthcare performance improvement as a practicing physician, leader in provider organizations, researcher, and health policy expert. He is the author of The Epidemic of Empathy in Healthcare and The Good Doctor.
From the author of The Epidemic of Empathy in Healthcare and The Good Doctor comes a book that explores how the persistent pandemic has revealed what excellence in healthcare truly means and presents an action plan to achieve it. The goal of healthcare h...[SEE MORE]