Matt Watkinson is an internationally renowned author, speaker and business consultant. He has been cited and interviewed by the world's leading research firms, and invited to address industry leaders worldwide. His first book, The Ten Principles Behind Great Customer Experiences won the CMI's Management Book of the Year Award in 2014.
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What separates the world’s most successful founders, entrepreneurs and business leaders from the rest? It’s not visionary ideas or superhuman intelligence. It’s something more fundamental—their relationship with uncertainty. Most people are blo... SEE MORE